Always on - the ultimate guest experience in mobility - before, during and after.

Mobility Overview

It’s not about mobile, it’s about mobility.

The core Northstar platform is supplemented by a series of add-on Interactive modules designed to take all facets of your resort business to the virtual world and 'extend the guest-centric vision' by engaging with your customers on their terms and providing your staff with the mobile tools they need to enhance operational performance.

Northstar mobile solutions include:

  • eMarketing products for marketing campaign creation, management and ROI tracking
  • eCommerce solutions to offer your retail products, reservation packages and other products and services through the virtual shopping carts
  • Alerts and Notification platform allowing you to customize database-threshold driven notification based on your needs and delivered over multiple channels
  • Mobile Connect offers real-time, password-protected access to important KPI information from the Northstar database on smart-phones and tablets
  • Web Connect provides your guests and members a secure, account-based portal to online access of your properties offering allowing your customers to purchase items, reserve for activities or review their accounts
  • Concierge moves your resort closer to your guests with mobile access for your front-desk staff to better serve your customers