Customizable. Mobile. Integrated. Powerful. Actionable.
Northstar StreamAlerts engine offers a unique way for resort management, staff or guests to stay connected with events happening in real-time with user-defined trigger point measurements and KPI tracking.
The functionality can be activated in many areas of Northstar including Banquets & Catering, Accounts Receivable, F&B Point of Sale, Membership, Rooms Management, and Retail Point of Sale.
StreamAlerts can be channeled to several devices including smartphones, on-screen pop-up notifications, or emails. Each alert can have its own set of recipients. For example, appropriate resort staff can be alerted when specific events occur (i.e. reservations for an event hit 75%, a VIP guest/member arrives on premise, or when the kitchen has run out of a specific food item).
StreamAlerts can be created for counts, financial results, tracking and a number of other items. The database platform allows users to customize their notifications using easy on-screen parameter-driven lists to tailor the notification criteria desired and preferred distribution channel.
- User-defined thresholds
- Multiple alert delivery methods including text message, screen pop-up, and email
- Each alert can be sent to a unique set of recipients
- Alerts can be easily activated or de-activated, added or removed
- Real-time notification...minimal delays
- Mobile alerts free managers from their desks
- Real-time information enables swift action and better service
- Receive critical alerts by smartphone and less-critical ones by email
- No additional hardware or software needed
- Quickly add and customize your specific alert request