Deploying innovative solutions to complex problems

Telecommunications


We work with the leading communications, content, and high tech companies, recognizing the synergies and opportunities that can be leveraged within and across all three industries. We help our clients their business needs by deploying innovative solutions to complex problems, developing and implementing key technology applications and operating business components.

Billing System

Problem

A Telecommunications Service Provider in Europe was experiencing huge growth spurts. The company's Billing System was not able to keep up with the increased volume, launch the innovative tariffs needed to sustain growth, define attractive commissioning schemes to lure dealers into its network, and support more streamlined business processes needed. Spectrum staff was instrumental in designing, developing, and implementing a new Billing System to meet the Company's needs. In addition, its advanced task-oriented user interface provided a strong foundation for providing better Customer Care and cut costs at the same time.

Solution

The new Billing System used Object-oriented design, workflow technologies, and advanced human factors engineering to meet the business needs. With our experience in telecommunications industry and billing industry we were able to quickly collect and analyze requirements. Using latest development tools we were able to quickly develop the system using Rapid Application Prototyping approach and validate our implementation. Using our domain knowledge the implementation phase for the new billing system was short and painless.